Two things are certain with the shift in office structure: First, we will never go back to the way things were. Second, we all must learn to live in a virtual workplace. If we are managers, that means we also need to know how to communicate with, motivate, and coach virtual teams. In the words of Dale Carnegie, how do you win friends and influence people in a virtual office?
How to Win Friends and Manage Remotely shares real-life examples, scientifically proven ideas, and distillations of tried-and-true business tenets, including why expressing empathy is the most important factor in managing and working with others—all mapped to a new virtual-first office. This book is a handbook—a step-by-step guide to common interactions in the workplace using eight classic management examples: from digitizing your onboarding journey to helping new recruits and delivering useful feedback over video conference.
Combining academic research and personal experiences across various companies, roles, and countries, author McKenna Sweazey presents a roadmap to get us through the WFH (work from home) quagmire and help us all be more aware of others' perspectives in this brave new world.
Can we change the minds of science deniers? Encounters with flat earthers, anti-vaxxers, coronavirus truthers, and others who defy reason are the focus of this work. In a world where many citizens reject scientific expertise in favor of ideology and conspiracy theories, Lee McIntyre's book, How to Talk to a Science Denier, offers a poignant exploration into the culture of science denialism.
McIntyre, drawing on his own experiences, such as attending a Flat Earth convention, along with academic research, seeks to understand the common themes of science denialism. These themes are evident in misinformation campaigns that have persisted over decades, ranging from tobacco companies denying the link between smoking and lung cancer to the current day anti-vaxxer movement.
In his quest to communicate the truth and values of science, McIntyre shares personal anecdotes, such as engaging discussions with coal miners and a scientist friend about genetically modified organisms. He presents tools and techniques for effective communication, emphasizing the importance of calm, respectful conversations and face-to-face engagement with science deniers.
Through this book, McIntyre not only shares insights into the psychology of denial but also provides a hopeful message: it is possible to make a difference by standing up against science denial, which can have life-or-death consequences.
On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We're not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it's making us lonelier, more isolated, and less tolerant than ever before.
A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here. In this always illuminating and often humorous deep dive, Murphy explains why we're not listening, what it's doing to us, and how we can reverse the trend. She makes accessible the psychology, neuroscience, and sociology of listening while also introducing us to some of the best listeners out there (including a CIA agent, focus group moderator, bartender, radio producer, and top furniture salesman).
Equal parts cultural observation, scientific exploration, and rousing call to action that's full of practical advice, You're Not Listening is to listening what Susan Cain's Quiet was to introversion. It's time to stop talking and start listening.
ParentSpeak is a provocative guide to the hidden dangers of “parentspeak”—those seemingly innocent phrases parents use when speaking to their young children.
Imagine if every time you praise your child with “Good job!” you’re actually doing harm? Or that urging a child to say “Can you say thank you?” is exactly the wrong way to go about teaching manners?
Jennifer Lehr is a smart, funny, and fearless writer who takes everything you thought you knew about parenting and turns it on its ear.
Backing up her lively writing and arguments with research from psychologists, educators, and organizations like Alfie Kohn, Thomas Gordon, and R.I.E. (Resources for Infant Educarers), Ms. Lehr offers a conscious approach to parenting based on respect and love for the child as an individual.
The Culture Map: Breaking Through the Invisible Boundaries of Global Business is an insightful and practical guide by INSEAD professor Erin Meyer, aimed at helping you understand and navigate the complexities of cultural differences in both your work and personal life.
The book dives into the nuances of international business communication and cooperation, explaining why Americans often start with positive comments before delivering criticism, while French, Dutch, Israelis, and Germans are more direct. It explores how Latin Americans and Asians are influenced by hierarchical structures, and why Scandinavians might view the ideal boss as a peer rather than a superior.
Erin Meyer provides a field-tested model for decoding cultural differences that affect international business. Her book combines an analytical framework with practical, actionable advice to thrive in a global environment, making it an indispensable resource for professionals engaged in cross-cultural interactions.