Two things are certain with the shift in office structure: First, we will never go back to the way things were. Second, we all must learn to live in a virtual workplace. If we are managers, that means we also need to know how to communicate with, motivate, and coach virtual teams. In the words of Dale Carnegie, how do you win friends and influence people in a virtual office?

How to Win Friends and Manage Remotely shares real-life examples, scientifically proven ideas, and distillations of tried-and-true business tenets, including why expressing empathy is the most important factor in managing and working with others—all mapped to a new virtual-first office. This book is a handbook—a step-by-step guide to common interactions in the workplace using eight classic management examples: from digitizing your onboarding journey to helping new recruits and delivering useful feedback over video conference.

Combining academic research and personal experiences across various companies, roles, and countries, author McKenna Sweazey presents a roadmap to get us through the WFH (work from home) quagmire and help us all be more aware of others' perspectives in this brave new world.

As organizations shift to depend more on team-based structures, the pressure to develop high-performing teams is more critical than ever. In the modern work environment, teams are expected to embrace change, navigate complexity, and collaborate well under pressure—all while delivering exceptional results and forming productive relationships.

While it is crucial to have talented, bright people within a team, there is a dynamic that is even more essential to overall team effectiveness. This dynamic is Team Emotional Intelligence (Team EQ). Insights from the latest research on team emotional intelligence, combined with TalentSmartEQ's research trends from working with over 200 teams (with 2000+ team members), bring EQ know-how to the team level.

Team Emotional Intelligence 2.0 delivers practical strategies and showcases how an emotionally intelligent team is far more than the sum of its parts. This book focuses on the four key skill areas of Team EQ: Team Emotion Awareness, Team Emotion Management, Internal Team Relationships, and External Team Relationships. It delivers 53 strategies and a step-by-step process for increasing team EQ skills so team leaders and anyone who's a member of a team can achieve peak performance and reach their goals.

The authors begin with a life and death story of team failure that illustrates how emotions can drive team decisions and lead to disaster. They share a proven approach to helping teams understand Team EQ skills, build these skills into strengths, and use them to sustain positive momentum and achieve peak performance. Strategies for remote and hybrid teams working virtually offer targeted approaches to bonding, communicating, tough conversations, and decision making as modern workplaces transform.

With the increasing reliance on teams in organizations, the understanding and development of team EQ skills is more relevant and impactful than ever.