Getting to Yes is the key text on problem-solving negotiation, offering a proven, step-by-step strategy for reaching mutually acceptable agreements in any conflict.

Based on the work of the Harvard Negotiation Project, this book guides you through the process of negotiation by:

• Separating the people from the problem
• Focusing on interests, not positions
• Working together to create options that will satisfy both parties
• Negotiating successfully with people who are more powerful, refuse to play by the rules, or resort to "dirty tricks"

Getting to Yes has been thoroughly updated and revised, making it a universally applicable method for negotiating personal and professional disputes without getting angry or being taken advantage of.